Senior Product Manager - Integrations

Product & Marketing · Vietnam, Work From Anywhere
Department Product & Marketing
Employment Type Full-Time
Minimum Experience Manager/Supervisor

ABOUT US


Inspectorio is a cloud-based SaaS solution focused on creating a dynamic and risk-assessment-based Quality and Compliance program with the goal of generating more sustainable and transparent supply chains. Our network is a one-stop-shop platform where all key stakeholders in the production process can connect to execute, monitor, and report on Quality and Compliance activities.


Our products provide digitization, automation, transparency, and traceability, with a strong focus on advanced analytics & Machine Learning. This enables us to leverage customer data for predictive insights and dynamic risk-based interventions.


Founded in 2016, Inspectorio set out to revolutionize the supply chain industry. Today, we work with many of the world’s leading brands and retailers, and over thousands of vendor and factory organizations across the globe to bring unparalleled levels of visibility, transparency, and accuracy to their quality, sustainability, and compliance initiatives!


JOB SUMMARY


Data integration is one of the key differentiators of Inspectorio and the need for a Senior Product Manager of Integrations exists both internally to strategize the capabilities and ways to integrate with the rest of the world, and externally to ensure partnering effectively with our customers on their data exchange’s challenges.


One of the top priorities of our customers is to interconnect their account of Inspectorio with their internal and 3rd party systems/apps, and they have roadmaps where they allocate strategic data integration initiatives for the years to come in which the Senior Product Manager  will be a key contributor to make them successful for both parties.


Our product vision at Inspectorio is to offer a wide variety of capabilities to enable our customers to exchange data for several tactical objectives: generate activities seamlessly, optimize their business processes to focus on value, and load their data in powerful business intelligence dashboards at ease.


We are looking for a Senior Product Manager specializing in Integrations to analyze, define, design and coordinate the delivery of the integration approaches to connect Inspectorio with applications and systems, and make them work as one powerful product. The Senior Product Manager must decide and own what will be the vision to integrate with business-critical systems such as ERPs and various cloud-based applications (Stripe, NetSuite, etc.). Strong technical understanding on the integration side and also experience in SaaS Product Integration is a must for that position, along with a developer or technical background and proven projects delivered as part of your portfolio.


Overall, the mission of Inspectorio Integration team is to deliver word-class and sustainable integration capabilities to provide a seamless open platform that can open Inspectorio to the developers of our customers and external business partners to use via third-party applications or direct integration in order to streamline business processes.



RESPONSIBILITIES


  • Lead the product for all the data exchange capabilities, including but not limited to: Open API Integration, Enterprise API Integration, Flat File Transfer, External System File Import, Webhooks, Master Data Management, Integration Center, Integration Platform, etc.
  • Build a product that is consistent with Inspectorio platforms and overall business strategy
  • Proven experience leading and managing integrations of Products (must-have) and Companies (ideally)
  • Have a strong technical acumen and developer savvy to ensure simple integrations, developer satisfaction, and business value
  • Optimize the developer’s experience and manage the Data Exchange Product Roadmap by providing the right vision on enablers (the capabilities) v/s features (the endpoints)
  • Think strategically and tactically by gathering insights and designing solutions that meet business goals with a realistic implementation plan
  • Lead conversations with customers to understand their goals in implementing data integration with their account of Inspectorio, and propose solutions adapted to their needs
  • Lead conversations with 3rd party apps/systems to understand their specifications and quickly identify viable solutions
  • Able to explain complex integration initiatives to both business and technical stakeholders, document solutions & describe current state and future state with diagrams (context diagram, user flow charts, sequence diagram), data models, epics/stories, etc.
  • Experienced working in a technical environment based on microservices with RESTful APIs (JSON)
  • Strong understanding of system integrations, familiar with open-source API standards and solutions, and prior programming experience or deep understanding of the developer audience
  • Define & design agnostic solutions (i.e. works with any app/system) as well as generic solutions (i.e. works for any customer with little to no configuration/implementation required)
  • Coordinate team members in the delivery of your defined & designed solutions



REQUIREMENTS


  • 5+ years in a technology/engineering position, e.g. IT Project Manager, IT Team Lead, Implementation Specialist, Integration Product Owner/Product Manager etc.
  • Excellent understanding of the principles of a SaaS (Software-as-a-Service) and system integration (data flows, data mapping, error handling, throttling)
  • Hands-on experience with different components of data integration, e.g. Webhooks, API Integration, Internet of Things (IoT), real-time data integration, scheduled data integration, iPaaS (Integration Platform-as-a-Service)
  • Past experience with popular APIs, such as Google Developers or Facebook for Developers
  • Excellent written and spoken English
  • Strong analytical skills and critical thinking



COMPETENCIES


  • Passion for, or a past software engineering experience is a big plus
  • Ability in high-level designs of software programs and system integrations
  • Mastery of necessary tools for the position such as Postman, Jira (backlog requirements), Confluence, PowerPoint, Excel, Draw.io / LucidChart / Visio, Balsamiq
  • Past experience querying databases via SQL is an advantage
  • Familiarity with OpenAPI standard and Swagger
  • Professional proficiency in other languages is an advantage (Vietnamese, Russian)



Why it would be awesome to work with us


PERKS

Competitive Salary

At Inspectorio, we only work with the best of the best. That’s why, if we invite you to join us, it’s because we recognize your amazing skills, value, and potential. It probably wasn’t easy for you to become this awesome, so we make sure to reward you for it.


Full Project Ownership

Are you an inventor? Want to start a new internship program? How about a soccer tournament? Or a whole new department within the company? Whatever it is that you want to do, we’re here to listen, and if your idea is good, we’ll give you all the resources you need to make it happen. When any Inspectorian wins, we all win.


Personal and Professional Growth

Inspectorians are our most valuable resource, so we make sure to invest heavily in them. All Inspectorians are eligible for funding to attend conferences, take courses, present their research, and more. This on top of the continuous mentoring and guidance you’ll receive guarantees you’ll grow as a professional and as a human while at Inspectorio.


Fun, Fun, Fun

We put our money where your smiles are. Company-sponsored trips, weekly parties, sporting events, and more. We make sure that Inspectorians enjoy coming to work by promoting as much fun as we can.


International Work Experience

We are going to take over the world.... Perhaps not quite, but we are a global company that thrives from the interactions between our different offices. Join us to work alongside Belarusians in Vietnam, Mexicans in Minsk, Filipinos in China and more.


Our Values

EXCELLENCE

We pursue mastery and craftmanship. “Good enough” is our enemy. 

We have a thirst and desire for knowledge and continuous improvement because there’s always an opportunity to be better. 

We always find time to help and learn from others.


AUTONOMY

We act independently when we recognize an opportunity for improvement.  

We seek guidance, alignment, and clear goals instead of orders or hand-holding. 

We self-assess the quality and impact of our work, identify opportunities to improve and make changes proactively. 


COURAGE

We share our opinion and insights, even if it’s uncomfortable. 

We are candid and direct with everyone we work with. 

We are willing to experiment and try something new, even if we’re not sure it will succeed.


HUMBLENESS

We crave opportunities to learn from the people around us. 

We focus on listening to other perspectives because we know we don’t have all the answers or best solutions. 

We recognize that vanity and ego are the enemies of great ideas and outstanding products. 

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    Vietnam, Work From Anywhere
  • Department
    Product & Marketing
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor